Frequently Asked Questions
Last Updated: October 2026
1. Where do you ship?
We currently ship to customers across the entire United States with tracked delivery.
2. How long does shipping take?
Standard US delivery usually takes 3–5 business days. Once your order is processed, you will receive a tracking link via email.
3. How can I track my order?
You will receive a confirmation email containing your tracking number as soon as your order ships. You can also track it directly on our Track Order page.
4. Are Korolax watches waterproof?
Yes, our watches are certified water-resistant up to 30M (3 ATM), making them ideal for everyday use like rain and hand washing.
5. What is your return policy?
We offer a customer-friendly return policy on eligible orders. Please visit our Return & Refund policy page for complete details.
Still Have Questions?
Our US customer support team is available Monday to Friday, 9:00 AM – 5:00 PM (EST).
Contact Customer Support